Cookie Policy

Cookies are small text files that are downloaded to your computer or mobile device when you visit a website. They are widely used by online services to make them work, or to work more efficiently, as well as to provide reporting information. Cookies can be "persistent" or "session" cookies. Persistent cookies remain on your personal computer or mobile device when you go offline, while session cookies are deleted as soon as you close your web browser. Spirit Casino uses both session and persistent cookies for the purposes set out below.

The information stored in a cookie can include your preferences, login status, and details about your browsing activity. This allows websites to remember you and tailor your experience. For instance, if you've previously visited Spirit Casino and selected a language preference, a cookie might remember this, so you don't have to choose it again on your next visit.

Spirit Casino uses cookies for several reasons. They are essential for the proper functioning of our website and to provide you with a secure gaming experience. Cookies help us understand how our services are being used, which allows us to improve our offerings and tailor content to your interests. We also use cookies for advertising purposes, so that the promotions you see are relevant to you.

Our use of cookies falls into several categories, each serving a distinct purpose in enhancing your interaction with Spirit Casino. We are committed to transparency about our cookie usage, so you have the information needed to make informed choices about your privacy settings.

These cookies are strictly necessary for the operation of the Spirit Casino website. Without these cookies, certain services, such as logging in, accessing secure areas of your account, or making deposits and withdrawals, would not be possible. They enable core functionalities and protect the security and integrity of our platform.

• Authentication Cookies: These cookies help us identify you as a logged-in user, keeping your session active as you move through our site. Without them, you would need to log in repeatedly.
• Security Cookies: We use these to detect and prevent security risks. They help protect your account from unauthorised access and keep your personal and financial data safe.
• Load Balancing Cookies: These cookies distribute network traffic across multiple servers, keeping the website responsive and available even during peak usage times.

Because of their fundamental role, essential cookies cannot be switched off in our systems. You can, however, block or delete them by changing your browser settings, but please be aware that this will significantly impact the functionality and your ability to use the Spirit Casino services.

Analytics cookies collect information about how visitors use our website, for example, which pages they visit most often, and if they receive error messages from web pages. These cookies do not collect information that directly identifies a visitor. All information these cookies collect is aggregated and therefore anonymous. It is only used to improve how a website works.

At Spirit Casino, we use analytics cookies to understand user behaviour patterns, identify areas for improvement, and optimise our website's performance. This data helps us make informed decisions about site design, content, and feature development, which leads to a better user experience for everyone.

• Performance Cookies: These track website performance metrics, such as page loading times and server response rates, helping us maintain a fast and efficient platform.
• User Interaction Cookies: These provide insights into how users interact with various elements on our site, like buttons, links, and forms, enabling us to refine our user interface.

Functional cookies allow the Spirit Casino website to remember choices you make and provide enhanced, more personal features. For instance, they can remember your username, language preference, or the region you are in. These cookies can also be used to remember changes you have made to text size, fonts, and other parts of web pages that you can customise. The information these cookies collect may be anonymised and they cannot track your browsing activity on other websites.

By using functional cookies, we provide you with a more tailored and convenient experience every time you visit Spirit Casino. They help us personalise your journey so that the site adapts to your preferences, making your time with us more enjoyable and efficient.

• Preference Cookies: These store your selected preferences, such as language, currency, and display settings, so you don't have to reconfigure them on subsequent visits.
• Session State Cookies: These help maintain your session state, for example, remembering items in a shopping cart or progress in a game, even if you move away briefly.

Marketing and advertising cookies are used to deliver advertisements more relevant to you and your interests. They are also used to limit the number of times you see an advertisement as well as help measure the effectiveness of the advertising campaign. They are usually placed by advertising networks with the website operator's permission. They remember that you have visited a website and this information is shared with other organisations such as advertisers. Quite often, targeting or advertising cookies will be linked to site functionality provided by the other organisation.

Spirit Casino uses these cookies to present you with offers and promotions that are genuinely of interest to you, both on our site and across other platforms. This helps us make our marketing efforts efficient and beneficial to our players.

• Targeting Cookies: These track your browsing habits and activity to deliver personalised advertising based on your interests.
• Retargeting Cookies: These allow us to show you relevant Spirit Casino ads on other websites after you have visited our site.
• Social Media Cookies: These are used to allow you to share pages and content that you find interesting on our website through third-party social networking websites and other websites.

In addition to our own cookies, Spirit Casino may also use various third-party cookies to report usage statistics of the service, deliver advertisements on and through the service, and so on. These third-party cookies are placed by external service providers that perform functions for us, such as analytics, marketing, and customer support. We carefully select our third-party partners so they adhere to high standards of data protection and privacy.

Please be aware that the use of third-party cookies is governed by the respective third parties' own cookie policies. We encourage you to review these policies to understand how they handle your information.

The duration for which a cookie remains on your device depends on whether it is a "session" cookie or a "persistent" cookie. Session cookies are temporary and are deleted from your device as soon as you close your web browser. They are typically used for essential functions, such as maintaining your login status during a single browsing session at Spirit Casino.

Persistent cookies remain on your device for a set period, which can range from a few minutes to several years, or until you manually delete them. These cookies are used to remember your preferences, provide analytics data, and support targeted advertising over time. For example, a persistent cookie might remember your preferred language for your next visit to Spirit Casino. The exact expiry date of persistent cookies varies depending on their purpose and the third-party provider.

You have the right to decide whether to accept or reject cookies. You can exercise your cookie preferences by modifying the settings in your web browser. Most web browsers allow you to control cookies through their settings preferences. Please be aware that if you choose to refuse cookies, you may not be able to use the full functionality of the Spirit Casino website. For example, essential cookies are required for logging in and accessing your account.

Detailed instructions on how to manage cookies are usually available in your browser's "Help" or "Settings" menu. Links to the cookie management pages for common browsers:

• Google Chrome: Chrome Cookie Settings
• Mozilla Firefox: Firefox Cookie Settings
• Microsoft Edge: Edge Cookie Settings
• Safari: Safari Cookie Settings

Additionally, for advertising cookies, you can often opt out of interest-based advertising from many third-party advertising networks. The Network Advertising Initiative and the Digital Advertising Alliance provide tools to help you manage these preferences.

"Do Not Track" (DNT) is a privacy preference that users can set in their web browsers. When DNT is enabled, it sends a signal to websites indicating that the user does not want their online activities to be tracked. However, there is no universally agreed-upon standard for how websites should interpret and respond to these DNT signals.

Currently, Spirit Casino does not respond to DNT signals. This is due to the lack of a consistent and legally binding interpretation of what a DNT signal means and how websites should implement it. We continue to monitor developments in this area and will update our practices if a universally accepted standard emerges. In the meantime, you can manage your cookie preferences directly through your browser settings as described in the "Managing and Disabling Cookies" section.

Spirit Casino may update this Cookie Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will revise the "Last Updated" date at the top of this policy. We encourage you to review this Cookie Policy periodically to stay informed about how we are using cookies and related technologies.

Significant changes will be communicated through a prominent notice on our website or by directly notifying you, where appropriate and feasible. Your continued use of the Spirit Casino services after any changes to this Cookie Policy will constitute your acceptance of such changes.

If you have any questions or concerns about this Cookie Policy or our use of cookies, please contact us. Our dedicated support team is available to assist you with any inquiries you may have regarding your privacy and data protection at Spirit Casino.

You can reach us through the following methods:

• Email: [email protected]
• Live Chat: Available 24/7 on our website
• Contact Form: Via the "Contact Us" section on the Spirit Casino website

We are committed to protecting your privacy and providing a transparent experience at Spirit Casino. Your feedback is important to us as we work to maintain the highest standards of data protection and user satisfaction.